Buying AI and Using It Well Are Two Different Things
Adoption headlines suggest a technology sweeping through the economy. The harder question is whether companies are building anything new with it, because that is what actually shows up in growth. Here is a number you have probably seen some version of: roughly one in five firms and businesses are now adopting AI, according to Census data . It sounds like a technology spreading fast. And in a sense, it is. But adoption figures answer the easy question, the one about whether companies have brought the tool in the door. They say nothing about the harder and more important question, which is what those companies are actually doing with it once it arrives. That second question is the one I care about, because it is the one that decides whether all this activity adds up to a stronger economy. A tale of two adopters Imagine two companies that both report adopting AI. They look identical in the statistics. The first uses AI to trim expenses. It automates a few routine tasks, speeds up some pap...